Shipping policy
1. Overview
This Shipping Policy outlines how orders are processed and delivered for purchases made through Anvyx.com, operated by Anvyx Group LLC.
2. Order Processing Time
- Orders are typically processed within 1–3 business days (excluding weekends and holidays).
- Orders placed after business hours or on weekends will be processed the next business day.
- You will receive a confirmation email once your order has been placed and another notification when your order has shipped.
3. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Estimated delivery times:
- Domestic (U.S.): 3–7 business days
- International: 7–21 business days
Delivery times are estimates and may vary depending on location, carrier delays, or customs processing.
4. Shipping Carriers
We work with trusted shipping carriers to ensure reliable delivery. Carrier selection may vary based on destination and shipping method chosen at checkout.
5. International Shipping
- We ship internationally to select countries.
- International orders may be subject to customs duties, taxes, or import fees, which are the responsibility of the customer.
- Delays may occur due to customs clearance processes.
6. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your shipment’s progress.
7. Incorrect Shipping Information
Please ensure all shipping details are correct at checkout. We are not responsible for delays or losses due to incorrect or incomplete addresses.
8. Lost, Stolen, or Damaged Packages
- If your package is lost or damaged during transit, please contact us at info@anvyx.com within 7 days of delivery.
- We will work with the shipping carrier to resolve the issue.
- We are not responsible for stolen packages once delivery has been confirmed.
9. Delays
Shipping delays may occur due to high demand, weather conditions, or unforeseen circumstances. We appreciate your patience in such cases.
10. Contact Information
If you have any questions about shipping, please contact us at:
Email: info@anvyx.com